Returns & Exchanges
At Combustion Inc, we want you to be completely satisfied with your home goods. If you are not happy with your purchase, we offer a 30-day return policy for a full refund or exchange on all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
- 3.Pack and Ship
Securely pack your items in their original box, attach the prepaid label to the exterior, and drop it off at any authorized shipping location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.